confirmation_numberTKT-2024-005 - Firewall Rule Request

removeMedium

Ticket Information

TKT-2024-005
In-Progress
Medium
Network
Firewall
October 25, 2025 at 12:59 AM
October 27, 2025 at 12:59 AM
October 29, 2025 at 12:59 AM

Assignment & Contact

Financial Services LLC
Financial Services HQ
Assigned To
David Garcia
david.garcia@rmmops.com
Created By
Sarah Williams
sarah.williams@rmmops.com

Description

Need to allow port 443 from external vendor IP

Time Tracking

Total Time Spent
1h 30m

Activity Log (2 notes)

David Garcia
david.garcia@rmmops.com
October 27, 2025 at 12:59 AM
Time: 30 minutes

Rule created and tested. Waiting for customer to confirm vendor access is working.

David Garcia
david.garcia@rmmops.com
October 26, 2025 at 12:59 AM
Time: 1 hours
Internal

Reviewed request. Vendor IP verified. Creating firewall rule now.